IT Officer at Oxfam Tanzania

Location: Dar es Salaam, Tanzania

Level: National:D2

Gross salary: 1,728,002 Tshs and other benefits

Contract Type: 9 Months (fixed term)

Job Ref No: INT0318

Who we are

Oxfam is an International NGO working with others to find lasting solutions to poverty and suffering in Tanzania and more than 80 other countries worldwide. In Tanzania Oxfam is working in Shinyanga, Simiyu, Geita, Mwanza, Dodoma, Morogoro, Tanga, Manyara and Arusha to implement three change goals that have been identified in the country strategy for 2010/2015, namely Economic Justice - Rural Livelihoods (including smallholder, pastoralist and women’s livelihoods), Gender Justice – equality for women and Social Justice centred in active citizenship and effective governance for quality essential services. Gender justice change goal aims at ending violence against women and to promote women’s leadership and economic empowerment.

Roles and Responsibilities

In this role you will report to the Finance and Systems Manager, you will be responsible for the following;

Act as the contact person with the RISM for all IT issues relating to the Tanzania Country Programme.

Ensure the reliability of the local email system in the Dar es Salaam and field offices.

Take regular backups of all local data.

Ensure that the virus protection software is installed on all machines and updated regularly.

Provide first line software support to all in country staff, including troubleshooting all the software problems.

Manage IT training to all in country staff.

Induct new staff in Oxfam’s computer systems and on IT policies.

Provide first level hardware maintenance and upgrades.

Keep an up to date inventory of all IT equipments both software and hardware.

Maintain the Local Area Network.

Manage IT contracts with external suppliers of goods and services where these things need to be bought in.

To upgrade and install new versions of software on the server and the workstations in the office e.g MS-Office, SIPS, etc as advised by the Regional and Oxford IT units.

Ensure the communication links with sub offices and with Oxford server through email by maintaining the internet connection.

To back up the communications staff on radio cover.

Skills and Competencies

A candidate envisaged for this role will hold the following;

Basic hardware, operating systems (specifically windows XP/7 /Server 2003/2008) training, plus training on other application (e.g. Lotus Domino, MS Office Suite).

Ability to solve simple hardware problems on their own and provide good support on applications to the other users.

Ability to meet deadlines and able to organise work effectively whilst being proactive and showing initiative and tenacity.

Training skills in one-to-one capacity, groups and support role.

Ability to show logic and thinking through options before deciding on a course of action.

Ability to explain complex situation in simple terms.

Commitment to the Oxfam’s value and its policy on equal opportunities and diversity.

HOW TO APPLY

data-override-format="true" data-page-url = "http://tzjobposition.blogspot.com">

If you believe you qualify for this post and you are the candidate that we are looking for, please submit your application and CV in English detailing your experience for the post applied and include daytime telephone contacts by applying online at jobs.oxfam.org.uk. You are advised to use advert reference number and job title above.We are committed to ensuring diversity and gender equality within our organization. The closing date for this post is 16th April 2014.