Number of post :1 Post (Ref.No.Sm/01)
Apply before: 22 Jul 2014
POSITION DESCRIPTION:
From the Guardian
National Housing Corporation (NHC) is inviting applications from
suitably ~ qualified candidates to fill various positions in its
Directorate of Business 1 Development.
Sales Manager, Affordable Housing (1 Post) (Ref.No.Sm/01)
The Sales Manager - Affordable Housing reports to the Director of
Business Development and has overall responsibilities for developing and
drives mainly Sales strategies of affordable housing products and
services offered by NHC. This will includes Sales of affordable housing
schemes to the Group 1 institutions and individuals Countrywide, aiming
at actively ensuring the engagement process of all stakeholders of NHC
is attained while facilitating seamless sales culture among the various
stakeholders within the Corporation.
Specific Duties and responsibilities:
Develop, manage and drive Sales Strategies for the NHC Affordable
Housing Schemes taking into account the growth potentials competitors
activity and existing customer base. This includes review of existing
products and introduction of new products and services.
Deepen the current NHC's affordable housing products schemes while
enhancing Key Account Relationships Management Sales. this will includes
Sales of affordable housing schemes to the Group I institutions and
individuals Countrywide. *
Emphasizes on Cross selling to customers the NHC's range of products
and Services to realize new income streams, increased use of products
and create dependency.
Timely advising the Management on all sales business trends that have impact on the corporation's threats and opportunities.
Drives sales campaign and promotion initiatives to ensure timely
communication of benefits to the respective customers. Accountable for
planning. managing. budgeting. cost controlling, field force deployment
and monitoring and customer services. Ensure that house buyers' pays in
timely and take appropriate action for the defaulters of the same.
Manage all aspects of risk. including monitoring of advances portfolio,
strictly adherence to the provisions of the company policies to ensure
minimal losses to NHC.
Work closely with Regional Offices' to ensure that customers have a
seamless service experience through all NHC delivery channels. Monitor
and manage the performance and development of subordinates. This
includes annual performance appraisals as well as reviewing all
appraisals for the area.
Develop and maintain an open communication channel with subordinates
and other team members to foster teamwork and facilitate the change
process.
Put in place a Management Information System (MIS) that will enable
continuous tracking of the division's performance, monitoring of
customer satisfaction. and provision of management reports. Further to
that. prepare and upkeep a waiting list registers and advises on the
method of selling houses.
Develop and manage internal Sales product communication systems to
ensure the entire NHC staffs are appropriately informed of the NHC's
products and services. This activity forms parts of ensuring that the
NHC continuously enhances the culture of seamless customer service
through common understanding of its products and services.
To recommend the platforms for formulation of the products (INNOVATION)
and initiate the development, thus continuously upgrade and innovate
products to be perceived as "value add" to NHC and to customers.
Constant contacts with third party sales partners to ensure support to all stakeholders are adequate and served prompt.
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Experience will include overall Business Development and/or Account Management experience with 10 years of experience preferably gained in the real estate, Finance Services Industry and/or Fast Moving Consumer Goods [FMCG] sectors;
Bachelor's Degree in Business, Economics and Statistics or Equivalent complimented with relevant professional experiences and certifications. Candidates with all the appropriate core skills and demeanor with the career portability from another industry sector will be considered;
Experienced sales professional with a track record of success in Key Account Management, ability to mobilize different group within the social fabric such as Local Government (LGA), Government, Non Government Organization, and overall business development with experience preferably gained in the real estate, Finance Services Industry and/or Fast Moving Consumer Goods IFMCG] sectors; Ability to quickly forge relationships with internal and external stakeholders, as well as develop a high level of trust;
Strong affinity to a Business Development environment as it is important to create meaningful "value added services" for key accounts and customers;
Proven track record in working within a complex sales environment and be involved in the key decision making process related to key account management;
Strong sense of independence and ability to work autonomously with very little supervision. A 'self-starter" personality is an obvious must with account management and relationship management capabilities and drive.
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