Job title: IT Infrastructure & Operations Manager
Location: London
Pay grade: G – £64,704
Closing date: Sunday 16 November 2014 (17:00 GMT)
An in-depth knowledge of Windows Server,
Active Directory, messaging and network technologies and concepts and a
good understanding of virtualisation (VMware & Hyper-V), security,
data protection, cloud and mobile technology, and thin client are all
crucial to this new role as third-line support to the IT team giving
support to both front and back office functions.
Overseeing IT operations, your remit is
extensive. Your responsibilities cover service delivery, application,
network and telephony infrastructure, leading the service-desk team;
acting as the escalation point; helping to establish standards and best
practices; implementing policies and standards to improve IT quality and
effectiveness; developing a resilient infrastructure plan; implementing
upgrades; manage testing; and s service reviews.
Your degree in IT or related area will
have been followed by ITIL service delivery manager qualifications,
PRINCE2 foundation and relevant MCSE and Security certifications. With
at least four years’ experience of management, including service
delivery, you must have a thorough understanding of server and desktop
hardware and operating systems, networks, firewalls and load balancers,
telecommunications and so on. Probing and analytical, you are adept at
prioritising and working with 3rd-party providers with an ability to thrive in a new role and drive results in an ever evolving environment.
As the inter-governmental body of the
Commonwealth, comprising 53 independent sovereign states, our aim is to
provide sustainable and people-centred development through professional
advice, transfer of best practice and the enhancement of skills and
knowledge. This is an exciting time to join us and help make a tangible
improvement to the wellbeing of 2.2 billion citizens, 60% of whom are
under 30 years of age. At the same time, you will be taking a
significant step in your own professional and career development.
To be considered, you must be a citizen of a Commonwealth country.